ElderGrade Check a home before you move a parent in Compare
Nursing homes Best graded Watchlist Home health Hospice Costs Medicaid Guides How we grade Ownership Compare homes

St Croix Hospice

2075 W Big Beaver Rd Suite 420, Troy, MI 48084

(248) 649-6200
B

Above average

72 / 100

Ownership
For-Profit
Medicare certified
September 2014
Patients on any given day
43
CCN
231635

Share this profile

St Croix Hospice, ElderGrade B summary card

This is the card people see when this page is shared or linked, built from the same federal figures shown above.

What to ask about before you visit

These are findings in the public CMS record for this hospice. They are not our opinion, each one comes straight from the federal hospice quality file or the CMS family caregiver survey.

  • Patients are sent to hospital and dropped from care more often than usual

    19% of live discharges here were a hospital admission followed by the hospice ending care. CMS calls this a burdensome transition.

What this costs you

If the patient has Medicare Part A and a doctor certifies a life expectancy of six months or less, the Medicare Hospice Benefit pays this provider directly. The family pays nothing for hospice visits, nursing, medicines related to the terminal illness, or equipment. No hospice may charge you for those and none may ask for a deposit. Medicare paid this provider an average of $12,543 per patient over the measurement period. That is what the federal government spent, not what a family pays, we publish it because it is the number the provider is paid on.

How we graded it

Our method
  • Family caregiver experience

    22.5 / 30

    What bereaved family caregivers said about the hospice afterwards, in the CMS-run CAHPS Hospice Survey.

    • 4 of 5 stars from family caregivers
    • 88% of families would definitely recommend it (national median 86%)
  • Presence at the end

    17.5 / 25

    Whether a nurse or social worker was actually there in the final days, which is the single thing families remember.

    • 66% of patients had a nurse or social worker visit in their last three days (national median 61%)
  • Nursing presence

    13 / 20

    How much registered-nurse time patients get, and how often visits lapse for days at a time.

  • Discharge integrity

    9.75 / 15

    How often patients are signed off hospice alive, the pattern that shows up when a provider enrols people who were never dying, or drops people who become expensive.

  • Care process

    9 / 10

    Whether the basics were done at admission: pain screened, breathlessness treated, treatment preferences and beliefs asked about.

    • 99.7% of admissions got the full set of screenings (national median 96.5%)

Was anyone there at the end?

Hospice is judged on the last few days more than anything else. These are this provider's numbers against the national average.

Patients visited by a nurse or social worker in their last three days66%
National average 56%Better than average
Patients who had a visit close to death88%
Admissions that got the full set of screenings, pain, breathlessness, treatment wishes, beliefs100%
National average 92%Better than average
Nurse minutes per routine home care day14.1 min
National average 20.1 minBelow average

What bereaved families said

From the CAHPS Hospice Survey, which CMS sends to family caregivers a few months after the death. These are not online reviews and the hospice cannot select who is asked. Percentages are the share who gave the best possible answer.

Where they provide care

  • In an assisted living facility 42%
  • In their own home 38%
  • In a nursing facility 17%

Who they care for

Main diagnosis of their patients.

  • Stroke 24%
  • Heart and circulatory disease 23%
  • Cancer 19%
  • Dementia 17%
  • Other conditions 10%
  • Respiratory disease 8%

Other hospices nearby

Questions families ask about St Croix Hospice

Does St Croix Hospice cost anything?
No. If the patient has Medicare Part A and a doctor certifies a life expectancy of six months or less, the Medicare Hospice Benefit pays St Croix Hospice directly for visits, nursing, equipment and medicines related to the terminal illness. The family is not billed for those and no hospice may ask for a deposit.
How often does St Croix Hospice visit patients in their final days?
CMS records that 66% of this hospice's patients were visited by a registered nurse or social worker in the last three days of life, against a national average of 56%.
What do families say about St Croix Hospice?
In the CMS-run survey of bereaved family caregivers, this hospice scored 4 out of 5 stars overall and 88% of families said they would definitely recommend it. The survey is sent by CMS, not by the hospice, and the hospice cannot choose who is asked.
How is St Croix Hospice graded?
ElderGrade grades it B, above average, scoring 72 out of 100 on the federal hospice record: what bereaved families reported, visits in the last days of life, nurse time per home care day, live-discharge patterns and admission screenings. We take no payment from hospices.
Where does St Croix Hospice provide care?
Most of this hospice's care is delivered in an assisted living facility, 42% of its patients. Hospice is a service rather than a place, so the team travels to wherever the patient is living.

Source: CMS Hospice Provider Data (10/01/2024 - 09/30/2025) and the CAHPS Hospice Survey (10/01/2023-09/30/2025), published by the Centers for Medicare & Medicaid Services. ElderGrade takes no payment from hospices, chains or placement agencies, and holds no photographs of this provider. Graded 3 November 2026. How we source our data.