Hospice & Palliative Care Of Virginia
18 Seventh Street, Nw, Suite 302 -, Norton, VA 24273
(276) 679-7212Average
60 / 100
- Ownership
- Other
- Medicare certified
- September 1994
- Patients on any given day
- 9
- CCN
- 491522
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This is the card people see when this page is shared or linked, built from the same federal figures shown above.
What to ask about before you visit
These are findings in the public CMS record for this hospice. They are not our opinion, each one comes straight from the federal hospice quality file or the CMS family caregiver survey.
Flagged by CMS on 5 of 10 care indicators
The Hospice Care Index scores this provider 5 out of 10. Each missing point means CMS placed it in the worst-performing group in the country on that indicator.
Only 4% of patients were visited in their final days
CMS measures how often a registered nurse or social worker visited in the last three days of life. Ask who will come, how quickly, and what happens at night and at the weekend.
What this costs you
If the patient has Medicare Part A and a doctor certifies a life expectancy of six months or less, the Medicare Hospice Benefit pays this provider directly. The family pays nothing for hospice visits, nursing, medicines related to the terminal illness, or equipment. No hospice may charge you for those and none may ask for a deposit. Medicare paid this provider an average of $13,061 per patient over the measurement period. That is what the federal government spent, not what a family pays, we publish it because it is the number the provider is paid on.
How we graded it
Our methodHospice Care Index of 5/10, CMS flagged this provider on 5 of its ten indicators. Capped at C.
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Family caregiver experience
19.5 / 30
What bereaved family caregivers said about the hospice afterwards, in the CMS-run CAHPS Hospice Survey.
- No family survey published, CMS suppresses results below a minimum number of completed surveys. Scored just under the national average rather than guessed at, because suppression tracks how small a hospice is, not how good it is
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Presence at the end
10 / 25
Whether a nurse or social worker was actually there in the final days, which is the single thing families remember.
- 4% of patients had a nurse or social worker visit in their last three days (national median 61%)
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Nursing presence
13 / 20
How much registered-nurse time patients get, and how often visits lapse for days at a time.
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Discharge integrity
9.75 / 15
How often patients are signed off hospice alive, the pattern that shows up when a provider enrols people who were never dying, or drops people who become expensive.
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Care process
7.5 / 10
Whether the basics were done at admission: pain screened, breathlessness treated, treatment preferences and beliefs asked about.
- 97.6% of admissions got the full set of screenings (national median 96.5%)
Was anyone there at the end?
Hospice is judged on the last few days more than anything else. These are this provider's numbers against the national average.
What bereaved families said
CMS has not published survey results for this hospice. It only reports them once enough family caregivers have completed the questionnaire, so smaller providers often have none. That is a gap in the data, not a mark against the provider, ask them directly whether they run their own bereavement survey and what it showed.
Where they provide care
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In their own home 83%
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In an assisted living facility 16%
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In a skilled nursing facility 1%
Who they care for
Main diagnosis of their patients.
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Other conditions 41%
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Cancer 28%
Questions families ask about Hospice & Palliative Care Of Virginia
- Does Hospice & Palliative Care Of Virginia cost anything?
- No. If the patient has Medicare Part A and a doctor certifies a life expectancy of six months or less, the Medicare Hospice Benefit pays Hospice & Palliative Care Of Virginia directly for visits, nursing, equipment and medicines related to the terminal illness. The family is not billed for those and no hospice may ask for a deposit.
- How often does Hospice & Palliative Care Of Virginia visit patients in their final days?
- CMS records that 4% of this hospice's patients were visited by a registered nurse or social worker in the last three days of life, against a national average of 56%.
- How is Hospice & Palliative Care Of Virginia graded?
- ElderGrade grades it C, average, scoring 60 out of 100 on the federal hospice record: what bereaved families reported, visits in the last days of life, nurse time per home care day, live-discharge patterns and admission screenings. We take no payment from hospices.
- Where does Hospice & Palliative Care Of Virginia provide care?
- Most of this hospice's care is delivered in their own home, 83% of its patients. Hospice is a service rather than a place, so the team travels to wherever the patient is living.
Source: CMS Hospice Provider Data (10/01/2024 - 09/30/2025) and the CAHPS Hospice Survey (10/01/2023-09/30/2025), published by the Centers for Medicare & Medicaid Services. ElderGrade takes no payment from hospices, chains or placement agencies, and holds no photographs of this provider. Graded 3 November 2026. How we source our data.