Relay Home Care Service

What this costs you

If a doctor certifies the patient is homebound and needs skilled nursing or therapy, Medicare pays this agency directly and the patient pays nothing for the covered visits. Equipment is billed separately at 20% of the Medicare-approved amount. Home health does not pay for round-the-clock care, meals, or help with bathing and dressing on its own, those are the costs families are most often surprised by.

What patients said

CMS has not published survey results for this agency. It only reports them once enough patients have completed the questionnaire, so smaller agencies often have none. That is a gap in the data, not a mark against the agency, ask them directly how many patients they served last year and whether they run their own survey.

Services offered

• ✓ Skilled nursing care
• ✓ Physical therapy
• ✓ Occupational therapy
• · Speech pathology
• ✓ Home health aide
• · Medical social services

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Questions families ask about Relay Home Care Service

Does Medicare pay for Relay Home Care Service?

Yes, if a doctor certifies the patient is homebound and needs intermittent skilled nursing or therapy. Medicare then pays Relay Home Care Service directly for covered home health visits and the patient pays nothing for them. Durable medical equipment is billed separately at 20% of the approved amount. Home health does not cover round-the-clock care, meals, or help with bathing and dressing on its own.

What services does Relay Home Care Service provide?

CMS records this agency as offering skilled nursing care, physical therapy, occupational therapy and home health aide. Which of them you actually receive depends on what the doctor writes into the plan of care.