Home Health Professionals, Inc
Van Nuys, CA
- Still living at home
- 90%
PROPRIETARY
Average
56 / 100
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This is the card people see when this page is shared or linked, built from the same federal figures shown above.
These are findings in the public CMS record for this agency. They are not our opinion, each one comes straight from the federal home health quality file or the CMS patient survey.
Care started late for 13% of patients
CMS measures whether care began within the window the doctor ordered, or within two days of leaving hospital. Ask for a firm first-visit date before you agree to anything.
If a doctor certifies the patient is homebound and needs skilled nursing or therapy, Medicare pays this agency directly and the patient pays nothing for the covered visits. Equipment is billed separately at 20% of the Medicare-approved amount. Home health does not pay for round-the-clock care, meals, or help with bathing and dressing on its own, those are the costs families are most often surprised by.
Patient experience
19.5 / 30
What patients said about the agency afterwards, in the CMS-run HHCAHPS survey, the only federal home health measure that comes from patients rather than from the agency.
Staying home
16.25 / 25
Whether patients stayed living in the community afterwards, and how often they went back to hospital for something home health should have caught.
Recovery at home
5 / 20
How much of the expected improvement in dressing, bathing and moving around patients actually reached by the time care ended, risk-adjusted by CMS for how they arrived.
Care transitions
12.9 / 15
Whether the patient and their next doctor were handed an accurate, current medicine list when home health ended, the handover where things get missed.
Starting on time
2.5 / 10
How often care actually began within the window the doctor ordered, or within two days of leaving hospital.
Home health is judged on whether the patient stayed home, stayed out of hospital and got more capable. These are this agency's numbers against the national median.
CMS has not published survey results for this agency. It only reports them once enough patients have completed the questionnaire, so smaller agencies often have none. That is a gap in the data, not a mark against the agency, ask them directly how many patients they served last year and whether they run their own survey.
The agency's own assessment of how many patients got better. We publish these because families ask about them, and we leave them out of the grade because none of them separated agencies when we tested them against what patients themselves reported.
Before weighting anything we checked which direction each CMS measure actually runs, by comparing it against the patient survey across every agency in the country. These did not survive that check. They are here because they are part of the public record, and out of the grade because scoring them would make our letters worse, not better.
Also runs backwards, in every size band. It appears to measure whether an agency records adverse events rather than whether they happen. Left out of the grade.
Van Nuys, CA
PROPRIETARY
Van Nuys, CA
PROPRIETARY
Van Nuys, CA
PROPRIETARY
Van Nuys, CA
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Van Nuys, CA
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Van Nuys, CA
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Source: the CMS Home Health Care Agencies file and the HHCAHPS Patient Survey, published by the Centers for Medicare & Medicaid Services. ElderGrade takes no payment from agencies, chains or placement agencies, and holds no photographs of this provider. Graded 3 November 2026. How we source our data.