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Prestige Home Care Services Llc

400 E 2Nd Street Suite A, Rio Grande City, TX 78582

9567168505
B

Above average

75 / 100

Ownership
PROPRIETARY
Medicare certified
February 2013
Patients surveyed
2
CCN
747837

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Prestige Home Care Services, ElderGrade B summary card

This is the card people see when this page is shared or linked, built from the same federal figures shown above.

What this costs you

If a doctor certifies the patient is homebound and needs skilled nursing or therapy, Medicare pays this agency directly and the patient pays nothing for the covered visits. Equipment is billed separately at 20% of the Medicare-approved amount. Home health does not pay for round-the-clock care, meals, or help with bathing and dressing on its own, those are the costs families are most often surprised by. Medicare spends 0.98× the national average per episode of care at this agency. That is what the federal government spends, not what a family pays, and it is not part of our grade.

How we graded it

Our method
  • Patient experience

    30 / 30

    What patients said about the agency afterwards, in the CMS-run HHCAHPS survey, the only federal home health measure that comes from patients rather than from the agency.

    • 100% of patients would definitely recommend it (national median 80%)
  • Staying home

    10.25 / 25

    Whether patients stayed living in the community afterwards, and how often they went back to hospital for something home health should have caught.

    • 66% of patients went on living in the community rather than moving into a facility (national median 84%)
    • No preventable-readmission rate published, scored just under the national average rather than guessed at
  • Recovery at home

    13 / 20

    How much of the expected improvement in dressing, bathing and moving around patients actually reached by the time care ended, risk-adjusted by CMS for how they arrived.

    • No discharge function score published, scored just under the national average rather than guessed at
  • Care transitions

    11.85 / 15

    Whether the patient and their next doctor were handed an accurate, current medicine list when home health ended, the handover where things get missed.

    • 100% of records reached the next doctor or facility (national median 88%)
  • Starting on time

    10 / 10

    How often care actually began within the window the doctor ordered, or within two days of leaving hospital.

    • 100% of patients had care started on time (national median 97.8%)

Did it work?

Home health is judged on whether the patient stayed home, stayed out of hospital and got more capable. These are this agency's numbers against the national median.

Patients still living in the community after care ended66%
National average 84%Below average
Care started within the window the doctor ordered100.0%
National average 97.8%Better than average
Records that reached the patient's next doctor or facility100%
National average 88%Better than average

What patients said

From the HHCAHPS survey, which CMS sends to the agency's own patients after care. These are not online reviews and the agency cannot select who is asked. Percentages are the share who gave the best possible answer. 6% of those asked replied.

Would definitely recommend this agency100%
Rated the agency 9 or 10 out of 10100%
Team always gave care in a professional way100%
Team always communicated well100%
Team discussed medicines, pain and home safety86%

Services offered

  • ✓ Skilled nursing care
  • ✓ Physical therapy
  • · Occupational therapy
  • ✓ Speech pathology
  • ✓ Home health aide
  • · Medical social services

Published, and deliberately not graded on

Before weighting anything we checked which direction each CMS measure actually runs, by comparing it against the patient survey across every agency in the country. These did not survive that check. They are here because they are part of the public record, and out of the grade because scoring them would make our letters worse, not better.

Falls with major injury
4.55%

Also runs backwards, in every size band. It appears to measure whether an agency records adverse events rather than whether they happen. Left out of the grade.

Medicare spending per episode
0.98× the national average

A cost measure with no relationship to what patients reported. Left out of the grade.

Other agencies nearby

A Special Home Health, Llc

Rio Grande City, TX

C
Still living at home
47%

PROPRIETARY

NursingPhysical therapyOccupational therapySpeech therapy
C
Still living at home
41%

PROPRIETARY

NursingPhysical therapyOccupational therapySpeech therapyHome health aideSocial services

Questions families ask about Prestige Home Care Services Llc

Does Medicare pay for Prestige Home Care Services Llc?
Yes, if a doctor certifies the patient is homebound and needs intermittent skilled nursing or therapy. Medicare then pays Prestige Home Care Services Llc directly for covered home health visits and the patient pays nothing for them. Durable medical equipment is billed separately at 20% of the approved amount. Home health does not cover round-the-clock care, meals, or help with bathing and dressing on its own.
What do patients say about Prestige Home Care Services Llc?
In the CMS-run HHCAHPS survey, results were published and 100% of patients said they would definitely recommend it, from 2 completed surveys. The survey is sent by CMS, not by the agency, and the agency cannot choose who is asked.
Do patients stay at home after Prestige Home Care Services Llc finishes?
66% of this agency's patients were still living in the community rather than in a facility after care ended, against a national median of 84%. CMS risk-adjusts this rate for how sick the patients were when they started.
How is Prestige Home Care Services Llc graded?
ElderGrade grades it B, above average, scoring 75 out of 100 on the federal home health record: what patients themselves reported, whether they went on living in the community and stayed out of hospital, how much function they regained, whether the handover to their next doctor was done, and whether care started on time. We take no payment from agencies.
What services does Prestige Home Care Services Llc provide?
CMS records this agency as offering skilled nursing care, physical therapy, speech pathology and home health aide. Which of them you actually receive depends on what the doctor writes into the plan of care.

Source: the CMS Home Health Care Agencies file and the HHCAHPS Patient Survey, published by the Centers for Medicare & Medicaid Services. ElderGrade takes no payment from agencies, chains or placement agencies, and holds no photographs of this provider. Graded 3 November 2026. How we source our data.