Reliant At Home
Tyler, TX
- Patient rating
- 5/5
- Still living at home
- 80%
PROPRIETARY
NursingPhysical therapyOccupational therapySpeech therapyHome health aideSocial services
-
Not graded
We have not graded this agency. CMS has published no patient survey and no quality measure at all for it, usually because it is new, very small, or served too few patients for anything to be reported. We would rather say we do not know than give it a middling grade it has not earned.
- Ownership
- PROPRIETARY
- Medicare certified
- May 2001
- Patients surveyed
- 26
- CCN
- 679039
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This is the card people see when this page is shared or linked, built from the same federal figures shown above.
What this costs you
If a doctor certifies the patient is homebound and needs skilled nursing or therapy, Medicare pays this agency directly and the patient pays nothing for the covered visits. Equipment is billed separately at 20% of the Medicare-approved amount. Home health does not pay for round-the-clock care, meals, or help with bathing and dressing on its own, those are the costs families are most often surprised by.
What patients said
From the HHCAHPS survey, which CMS sends to the agency's own patients after care. These are not online reviews and the agency cannot select who is asked. Percentages are the share who gave the best possible answer. 30% of those asked replied.
Would definitely recommend this agency71%
Rated the agency 9 or 10 out of 1075%
Team always gave care in a professional way84%
Team always communicated well78%
Team discussed medicines, pain and home safety84%
Services offered
- ✓ Skilled nursing care
- ✓ Physical therapy
- ✓ Occupational therapy
- ✓ Speech pathology
- ✓ Home health aide
- ✓ Medical social services
Other agencies nearby
A
Paradigm Homecare
Tyler, TX
- Patient rating
- 4/5
- Still living at home
- 85%
PROPRIETARY
NursingPhysical therapyOccupational therapySpeech therapy
Traditions Health
Tyler, TX
- Patient rating
- 5/5
- Still living at home
- 73%
GOVERNMENT OPERATED
NursingPhysical therapyOccupational therapySpeech therapyHome health aideSocial services
Christus Homecare
Tyler, TX
- Patient rating
- 4/5
- Still living at home
- 86%
PROPRIETARY
NursingPhysical therapyOccupational therapySpeech therapyHome health aideSocial services
Enhabit Home Health
Tyler, TX
- Patient rating
- 4/5
- Still living at home
- 88%
PROPRIETARY
NursingPhysical therapyOccupational therapySpeech therapySocial services
Choice Homecare
Tyler, TX
- Patient rating
- 4/5
- Still living at home
- 72%
PROPRIETARY
NursingPhysical therapyOccupational therapySpeech therapySocial services
Questions families ask about New Concept Health Services Inc
- Does Medicare pay for New Concept Health Services Inc?
- Yes, if a doctor certifies the patient is homebound and needs intermittent skilled nursing or therapy. Medicare then pays New Concept Health Services Inc directly for covered home health visits and the patient pays nothing for them. Durable medical equipment is billed separately at 20% of the approved amount. Home health does not cover round-the-clock care, meals, or help with bathing and dressing on its own.
- What do patients say about New Concept Health Services Inc?
- In the CMS-run HHCAHPS survey, results were published and 71% of patients said they would definitely recommend it, from 26 completed surveys. The survey is sent by CMS, not by the agency, and the agency cannot choose who is asked.
- What services does New Concept Health Services Inc provide?
- CMS records this agency as offering skilled nursing care, physical therapy, occupational therapy, speech pathology, home health aide and medical social services. Which of them you actually receive depends on what the doctor writes into the plan of care.
Source: the CMS Home Health Care Agencies file and the HHCAHPS Patient Survey, published by the Centers for Medicare & Medicaid Services. ElderGrade takes no payment from agencies, chains or placement agencies, and holds no photographs of this provider. Graded 3 November 2026. How we source our data.