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Central Florida Quality Care Services Inc

723 East Colonial Drive Ste 200, Orlando, FL 32803

-
D

Below average

53 / 100

Ownership
PROPRIETARY
Medicare certified
November 2010
Patients surveyed
273
CCN
109607

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Central Florida Quality Care Services, ElderGrade D summary card

This is the card people see when this page is shared or linked, built from the same federal figures shown above.

What to ask about before you visit

These are findings in the public CMS record for this agency. They are not our opinion, each one comes straight from the federal home health quality file or the CMS patient survey.

  • Patients rated this agency 2 of 5 stars

    The rating comes from the CMS-run HHCAHPS survey of the agency's own patients, not from online reviews. It is based on 273 completed surveys.

  • Only 69% of patients would definitely recommend it

    The national median is around 80%.

What this costs you

If a doctor certifies the patient is homebound and needs skilled nursing or therapy, Medicare pays this agency directly and the patient pays nothing for the covered visits. Equipment is billed separately at 20% of the Medicare-approved amount. Home health does not pay for round-the-clock care, meals, or help with bathing and dressing on its own, those are the costs families are most often surprised by.

How we graded it

Our method

Patients rated this agency 2 of 5 stars in the CMS survey. Capped at C.

  • Patient experience

    7.5 / 30

    What patients said about the agency afterwards, in the CMS-run HHCAHPS survey, the only federal home health measure that comes from patients rather than from the agency.

    • 2 of 5 stars from patients, across 273 completed surveys
    • 69% of patients would definitely recommend it (national median 80%)
  • Staying home

    16.25 / 25

    Whether patients stayed living in the community afterwards, and how often they went back to hospital for something home health should have caught.

    • No discharge-to-community rate published, scored just under the national average rather than guessed at
    • No preventable-readmission rate published, scored just under the national average rather than guessed at
  • Recovery at home

    13 / 20

    How much of the expected improvement in dressing, bathing and moving around patients actually reached by the time care ended, risk-adjusted by CMS for how they arrived.

    • No discharge function score published, scored just under the national average rather than guessed at
  • Care transitions

    9.75 / 15

    Whether the patient and their next doctor were handed an accurate, current medicine list when home health ended, the handover where things get missed.

    • No care-transition measures published, scored just under the national average rather than guessed at
  • Starting on time

    6.5 / 10

    How often care actually began within the window the doctor ordered, or within two days of leaving hospital.

    • No timely-start rate published, scored just under the national average rather than guessed at

What patients said

From the HHCAHPS survey, which CMS sends to the agency's own patients after care. These are not online reviews and the agency cannot select who is asked. Percentages are the share who gave the best possible answer. 22% of those asked replied.

Would definitely recommend this agency69%
Rated the agency 9 or 10 out of 1075%
Team always gave care in a professional way81%
Team always communicated well75%
Team discussed medicines, pain and home safety68%

Services offered

  • ✓ Skilled nursing care
  • ✓ Physical therapy
  • ✓ Occupational therapy
  • ✓ Speech pathology
  • ✓ Home health aide
  • ✓ Medical social services

Other agencies nearby

Patient rating
4/5
Still living at home
91%

PROPRIETARY

NursingPhysical therapyOccupational therapySpeech therapyHome health aideSocial services
B
Patient rating
5/5
Still living at home
88%

PROPRIETARY

NursingPhysical therapyOccupational therapySpeech therapyHome health aideSocial services
Patient rating
4/5
Still living at home
81%

PROPRIETARY

NursingPhysical therapyOccupational therapySpeech therapyHome health aideSocial services
Patient rating
4/5
Still living at home
77%

PROPRIETARY

NursingPhysical therapyOccupational therapy

Questions families ask about Central Florida Quality Care Services Inc

Does Medicare pay for Central Florida Quality Care Services Inc?
Yes, if a doctor certifies the patient is homebound and needs intermittent skilled nursing or therapy. Medicare then pays Central Florida Quality Care Services Inc directly for covered home health visits and the patient pays nothing for them. Durable medical equipment is billed separately at 20% of the approved amount. Home health does not cover round-the-clock care, meals, or help with bathing and dressing on its own.
What do patients say about Central Florida Quality Care Services Inc?
In the CMS-run HHCAHPS survey, this agency scored 2 out of 5 stars overall and 69% of patients said they would definitely recommend it, from 273 completed surveys. The survey is sent by CMS, not by the agency, and the agency cannot choose who is asked.
How is Central Florida Quality Care Services Inc graded?
ElderGrade grades it D, below average, scoring 53 out of 100 on the federal home health record: what patients themselves reported, whether they went on living in the community and stayed out of hospital, how much function they regained, whether the handover to their next doctor was done, and whether care started on time. We take no payment from agencies.
What services does Central Florida Quality Care Services Inc provide?
CMS records this agency as offering skilled nursing care, physical therapy, occupational therapy, speech pathology, home health aide and medical social services. Which of them you actually receive depends on what the doctor writes into the plan of care.

Source: the CMS Home Health Care Agencies file and the HHCAHPS Patient Survey, published by the Centers for Medicare & Medicaid Services. ElderGrade takes no payment from agencies, chains or placement agencies, and holds no photographs of this provider. Graded 3 November 2026. How we source our data.