Alternative Home Health Agency Inc
Orlando, FL
- Still living at home
- 94%
PROPRIETARY
Below average
53 / 100
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This is the card people see when this page is shared or linked, built from the same federal figures shown above.
These are findings in the public CMS record for this agency. They are not our opinion, each one comes straight from the federal home health quality file or the CMS patient survey.
Patients rated this agency 2 of 5 stars
The rating comes from the CMS-run HHCAHPS survey of the agency's own patients, not from online reviews. It is based on 273 completed surveys.
Only 69% of patients would definitely recommend it
The national median is around 80%.
If a doctor certifies the patient is homebound and needs skilled nursing or therapy, Medicare pays this agency directly and the patient pays nothing for the covered visits. Equipment is billed separately at 20% of the Medicare-approved amount. Home health does not pay for round-the-clock care, meals, or help with bathing and dressing on its own, those are the costs families are most often surprised by.
Patients rated this agency 2 of 5 stars in the CMS survey. Capped at C.
Patient experience
7.5 / 30
What patients said about the agency afterwards, in the CMS-run HHCAHPS survey, the only federal home health measure that comes from patients rather than from the agency.
Staying home
16.25 / 25
Whether patients stayed living in the community afterwards, and how often they went back to hospital for something home health should have caught.
Recovery at home
13 / 20
How much of the expected improvement in dressing, bathing and moving around patients actually reached by the time care ended, risk-adjusted by CMS for how they arrived.
Care transitions
9.75 / 15
Whether the patient and their next doctor were handed an accurate, current medicine list when home health ended, the handover where things get missed.
Starting on time
6.5 / 10
How often care actually began within the window the doctor ordered, or within two days of leaving hospital.
From the HHCAHPS survey, which CMS sends to the agency's own patients after care. These are not online reviews and the agency cannot select who is asked. Percentages are the share who gave the best possible answer. 22% of those asked replied.
Orlando, FL
PROPRIETARY
Orlando, FL
PROPRIETARY
Orlando, FL
PROPRIETARY
Orlando, FL
PROPRIETARY
Orlando, FL
PROPRIETARY
Orlando, FL
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Source: the CMS Home Health Care Agencies file and the HHCAHPS Patient Survey, published by the Centers for Medicare & Medicaid Services. ElderGrade takes no payment from agencies, chains or placement agencies, and holds no photographs of this provider. Graded 3 November 2026. How we source our data.