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All Pointe Homecare, Llc

675 West Johnson Avenue, Cheshire, CT 06410

2032501900
D

Below average

47 / 100

Ownership
PROPRIETARY
Medicare certified
June 2011
Patients surveyed
26
CCN
077251

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All Pointe Homecare, ElderGrade D summary card

This is the card people see when this page is shared or linked, built from the same federal figures shown above.

What to ask about before you visit

These are findings in the public CMS record for this agency. They are not our opinion, each one comes straight from the federal home health quality file or the CMS patient survey.

  • Only 63% of patients would definitely recommend it

    The national median is around 80%.

What this costs you

If a doctor certifies the patient is homebound and needs skilled nursing or therapy, Medicare pays this agency directly and the patient pays nothing for the covered visits. Equipment is billed separately at 20% of the Medicare-approved amount. Home health does not pay for round-the-clock care, meals, or help with bathing and dressing on its own, those are the costs families are most often surprised by.

How we graded it

Our method
  • Patient experience

    6.25 / 30

    What patients said about the agency afterwards, in the CMS-run HHCAHPS survey, the only federal home health measure that comes from patients rather than from the agency.

    • 63% of patients would definitely recommend it (national median 80%)
  • Staying home

    16.25 / 25

    Whether patients stayed living in the community afterwards, and how often they went back to hospital for something home health should have caught.

    • No discharge-to-community rate published, scored just under the national average rather than guessed at
    • No preventable-readmission rate published, scored just under the national average rather than guessed at
  • Recovery at home

    13 / 20

    How much of the expected improvement in dressing, bathing and moving around patients actually reached by the time care ended, risk-adjusted by CMS for how they arrived.

    • No discharge function score published, scored just under the national average rather than guessed at
  • Care transitions

    8.85 / 15

    Whether the patient and their next doctor were handed an accurate, current medicine list when home health ended, the handover where things get missed.

    • 69% of records reached the next doctor or facility (national median 88%)
  • Starting on time

    2.5 / 10

    How often care actually began within the window the doctor ordered, or within two days of leaving hospital.

    • 91% of patients had care started on time (national median 97.8%)

Did it work?

Home health is judged on whether the patient stayed home, stayed out of hospital and got more capable. These are this agency's numbers against the national median.

Care started within the window the doctor ordered91.0%
National average 97.8%Below average
Records that reached the patient's next doctor or facility69%
National average 88%Below average

What patients said

From the HHCAHPS survey, which CMS sends to the agency's own patients after care. These are not online reviews and the agency cannot select who is asked. Percentages are the share who gave the best possible answer. 23% of those asked replied.

Would definitely recommend this agency63%
Rated the agency 9 or 10 out of 1083%
Team always gave care in a professional way84%
Team always communicated well81%
Team discussed medicines, pain and home safety81%

Services offered

  • ✓ Skilled nursing care
  • ✓ Physical therapy
  • ✓ Occupational therapy
  • ✓ Speech pathology
  • ✓ Home health aide
  • ✓ Medical social services

Published, and deliberately not graded on

Before weighting anything we checked which direction each CMS measure actually runs, by comparing it against the patient survey across every agency in the country. These did not survive that check. They are here because they are part of the public record, and out of the grade because scoring them would make our letters worse, not better.

Falls with major injury
1.49%

Also runs backwards, in every size band. It appears to measure whether an agency records adverse events rather than whether they happen. Left out of the grade.

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Questions families ask about All Pointe Homecare, Llc

Does Medicare pay for All Pointe Homecare, Llc?
Yes, if a doctor certifies the patient is homebound and needs intermittent skilled nursing or therapy. Medicare then pays All Pointe Homecare, Llc directly for covered home health visits and the patient pays nothing for them. Durable medical equipment is billed separately at 20% of the approved amount. Home health does not cover round-the-clock care, meals, or help with bathing and dressing on its own.
What do patients say about All Pointe Homecare, Llc?
In the CMS-run HHCAHPS survey, results were published and 63% of patients said they would definitely recommend it, from 26 completed surveys. The survey is sent by CMS, not by the agency, and the agency cannot choose who is asked.
How is All Pointe Homecare, Llc graded?
ElderGrade grades it D, below average, scoring 47 out of 100 on the federal home health record: what patients themselves reported, whether they went on living in the community and stayed out of hospital, how much function they regained, whether the handover to their next doctor was done, and whether care started on time. We take no payment from agencies.
What services does All Pointe Homecare, Llc provide?
CMS records this agency as offering skilled nursing care, physical therapy, occupational therapy, speech pathology, home health aide and medical social services. Which of them you actually receive depends on what the doctor writes into the plan of care.

Source: the CMS Home Health Care Agencies file and the HHCAHPS Patient Survey, published by the Centers for Medicare & Medicaid Services. ElderGrade takes no payment from agencies, chains or placement agencies, and holds no photographs of this provider. Graded 3 November 2026. How we source our data.