Bayada Home Health Care At Bayhealth
Dover, DE
- Patient rating
- 4/5
- Still living at home
- 83%
PROPRIETARY
NursingPhysical therapyOccupational therapySpeech therapyHome health aideSocial services
-
Not graded
We have not graded this agency. CMS has published no patient survey and no quality measure at all for it, usually because it is new, very small, or served too few patients for anything to be reported. We would rather say we do not know than give it a middling grade it has not earned.
- Ownership
- PROPRIETARY
- Medicare certified
- September 1996
- Patients surveyed
- 3
- CCN
- 087033
Share this profile
This is the card people see when this page is shared or linked, built from the same federal figures shown above.
What to ask about before you visit
These are findings in the public CMS record for this agency. They are not our opinion, each one comes straight from the federal home health quality file or the CMS patient survey.
Only 68% of patients would definitely recommend it
The national median is around 80%.
What this costs you
If a doctor certifies the patient is homebound and needs skilled nursing or therapy, Medicare pays this agency directly and the patient pays nothing for the covered visits. Equipment is billed separately at 20% of the Medicare-approved amount. Home health does not pay for round-the-clock care, meals, or help with bathing and dressing on its own, those are the costs families are most often surprised by. Medicare spends 0.37× the national average per episode of care at this agency. That is what the federal government spends, not what a family pays, and it is not part of our grade.
What patients said
From the HHCAHPS survey, which CMS sends to the agency's own patients after care. These are not online reviews and the agency cannot select who is asked. Percentages are the share who gave the best possible answer. 30% of those asked replied.
Would definitely recommend this agency68%
Rated the agency 9 or 10 out of 1067%
Team always gave care in a professional way77%
Team always communicated well78%
Team discussed medicines, pain and home safety29%
Services offered
- ✓ Skilled nursing care
- · Physical therapy
- ✓ Occupational therapy
- · Speech pathology
- ✓ Home health aide
- · Medical social services
Published, and deliberately not graded on
Before weighting anything we checked which direction each CMS measure actually runs, by comparing it against the patient survey across every agency in the country. These did not survive that check. They are here because they are part of the public record, and out of the grade because scoring them would make our letters worse, not better.
- Medicare spending per episode
- 0.37× the national average
A cost measure with no relationship to what patients reported. Left out of the grade.
Other agencies nearby
C
Amedisys Delaware, Llc
Dover, DE
- Patient rating
- 3/5
- Still living at home
- 77%
PROPRIETARY
NursingPhysical therapyOccupational therapyHome health aideSocial services
Vicdania Health Services Llc
Dover, DE
PROPRIETARY
NursingHome health aide
At Home Care Agency
Dover, DE
PROPRIETARY
NursingPhysical therapyHome health aide
Questions families ask about Addus Healthcare, Inc
- Does Medicare pay for Addus Healthcare, Inc?
- Yes, if a doctor certifies the patient is homebound and needs intermittent skilled nursing or therapy. Medicare then pays Addus Healthcare, Inc directly for covered home health visits and the patient pays nothing for them. Durable medical equipment is billed separately at 20% of the approved amount. Home health does not cover round-the-clock care, meals, or help with bathing and dressing on its own.
- What do patients say about Addus Healthcare, Inc?
- In the CMS-run HHCAHPS survey, results were published and 68% of patients said they would definitely recommend it, from 3 completed surveys. The survey is sent by CMS, not by the agency, and the agency cannot choose who is asked.
- What services does Addus Healthcare, Inc provide?
- CMS records this agency as offering skilled nursing care, occupational therapy and home health aide. Which of them you actually receive depends on what the doctor writes into the plan of care.
Source: the CMS Home Health Care Agencies file and the HHCAHPS Patient Survey, published by the Centers for Medicare & Medicaid Services. ElderGrade takes no payment from agencies, chains or placement agencies, and holds no photographs of this provider. Graded 3 November 2026. How we source our data.